unable to enter emails to administrators

  • Resolved charityp

    (@charityp)


    6 years, 3 months ago

    under email options, email to administrator

    multiple times I have tried to enter my two emails, separated by a comma inside the “email to send submissions to” box

    instead of the page updating and my two emails appearing under the box, like it shows in your video, I just get kicked back to the page that has my list of forms on it.

    when I navigate back to the email options of the specific form I’m working with, the two email addresses I entered are nowhere to be found.

    any help you can provide is appreciated, thank you.

Viewing 1 replies (of 1 total)

  • Hi,

    Could you please try to deactivate the plugin and reinstall it?

    Please check the conflict with the other plugins that you have?

    Please try to deactivate all the other plugins and check whether you can add the email addresses and save? In the case, you will be able please activate all the plugins one by one and check which one is causing the issue.

    Thanks. Have a nice day.

Viewing 1 replies (of 1 total)
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