Unable to enter CC details

  • Resolved suerobbins

    (@suerobbins)


    3 years, 7 months ago

    URGENT!!
    Customers are unable to enter any details in the credit card fields.

    I have disabled SG Optimiser from Siteground and even downgraded the php version and still no luck.

    I have had to place out website on maintenance mode.

    • This topic was modified 3 years, 7 months ago by suerobbins.

    The page I need help with: [log in to see the link]

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  • Plugin Support Tseten a11n

    (@tibetanitech)

    Hi @suerobbins

    I’m sorry to hear that you are having trouble with the Square payment gateway.

    Could you please share a copy of your site’s System Status to understand how your site is configured? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks

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