Unable to edit variations in Woocommerce

I have exactly the same issue, but on PHP 8.1.13. It manifests on both my staging and production servers, and both our WordPress networks, and started happening yesterday when we updated all plugins. We test on staging first, but did not notice this issue.

Support info:
https://pastebin.mozilla.org/uegLK4rd

When viewing the variations tab, an AJAX POST is triggered, and that responds with a 500 error. I can see most of the variations markup is returned in the response, but is truncated due to a fatal error. In our case, it is due to the following

add_action( 'woocommerce_product_after_variable_attributes', 'variation_settings_fields', 10, 3 );

function variation_settings_fields( $loop, $variation_data, $variation ) {
	echo '<h3>Automation options</h3>';
	
	woocommerce_wp_select( 
		array( 
			'id'          => 'product_automation_type[' . $variation->ID . ']', 
			'label'       => __( 'Automation type', 'woocommerce' ), 
			'description' => __( 'Select type of automation.', 'woocommerce' ),
			'value'       => $variation->get_meta('product_automation_type', true) <-- PHP Fatal error:  Uncaught Error: Call to undefined method WP_Post::get_meta() 

	

In this case, I solved the issue by changing calls from $variation->get_meta to get_post_meta( $variation->ID, 'product_automation_type', true )

• This reply was modified 8 months, 1 week ago by ablears. Reason: added debug
• This reply was modified 8 months, 1 week ago by ablears. Reason: added fix

Hi @thecottonshoppe,

I ran a test using PHP 8.2 with the latest WC and Storefront theme but couldn’t reproduce the issue.

Did you conduct a conflict test? If not, you can run a conflict test to help you identify the cause of the issue. More info: https://woo.com/document/how-to-test-for-conflicts/

If the issue continues, please can you share a copy of the following:

• System Status Report: Navigate to WooCommerce → Status. Select Get System Report and then Download for Support.
• Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

You could copy and paste your reply or share it via Mozilla Community Pastebin and share the link here.

Let us know how that goes. Looking forward to helping you.

Hey @ablears,

I’m glad you were able to find a solution to your inquiry here and thanks for sharing it with the community too! ??

Thank you for your reply. So far I downgraded it to PHP 8.1 and the variation works well now. According to Bluehost (my hosting provider), they said 8.2 is unstable with the latest version of woocommerce, causing this conflict. They had suggested to downgrade to version 7.4 instead.

Could this be an issue of variations affecting older listings that were created using version 7.4? Upon upgrading to 8.2, they cannot show up?

I will run a conflict test as you suggested and update here soon.

Here’s the system report you requested:

` WordPress Environment

WordPress address (URL): https://www.thecottonshoppe.com<br>Site address (URL): https://www.thecottonshoppe.com<br>WC Version: 8.7.0<br>REST API Version: ? 8.7.0<br>Action Scheduler Version: ? 3.7.2<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 5 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 8.1.27<br>PHP Post Max Size: 5 GB<br>PHP Time Limit: 6000<br>PHP Max Input Vars: 6000<br>cURL Version: 8.6.0<br>OpenSSL/1.1.1w

SUHOSIN Installed: –<br>MySQL Version: 5.7.23-23<br>Max Upload Size: 2 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.7.0<br>WC Database Prefix: wp_<br>Total Database Size: 338.93MB<br>Database Data Size: 297.49MB<br>Database Index Size: 41.44MB<br>wp_woocommerce_sessions: Data: 5.50MB + Index: 0.28MB + Engine MyISAM<br>wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_order_items: Data: 0.52MB + Index: 0.14MB + Engine MyISAM<br>wp_woocommerce_order_itemmeta: Data: 9.34MB + Index: 1.49MB + Engine MyISAM<br>wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zone_methods: 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Complete: 1,814<br>Oldest: 2024-02-22 17:38:42 +0800<br>Newest: 2024-03-24 17:10:19 +0800

Failed: 89<br>Oldest: 2021-11-26 17:48:12 +0800<br>Newest: 2024-03-14 03:28:17 +0800

Pending: 23<br>Oldest: 2024-03-24 17:07:28 +0800<br>Newest: 2024-03-27 08:29:11 +0800 Status report information

Generated at: 2024-03-24 17:10:24 +08:00<br>`

Fatal Error log: nothing found

Hi @thecottonshoppe,

So far I downgraded it to PHP 8.1 and the variation works well now.

I’m glad to hear that downgrading to PHP 8.1 has helped with the variation issue.

According to Bluehost (my hosting provider), they said 8.2 is unstable with the latest version of woocommerce, causing this conflict. They had suggested to downgrade to version 7.4 instead.

We’re continually testing and enhancing compatibility with the latest version of PHP. So far, we haven’t received many reports regarding PHP 8.2. However, as your hosting provider recommended, it’s best to stick with PHP 8.1 since everything is working perfectly on it. I have noticed that many other WordPress-managed hosting providers suggest sticking with PHP 8.1.

You can find more info regarding WooCommerce requirements here: https://woo.com/document/server-requirements/

Could this be an issue of variations affecting older listings that were created using version 7.4? Upon upgrading to 8.2, they cannot show up?

No, it doesn’t matter which PHP version you used when creating a product variation. It should work fine with any later and compatible version. However, be aware that any custom code, customization, or plugin that interferes with products, product settings, or variations might create conflict.

I hope this clarifies your concern. If you have any other questions, feel free to ask.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.