Unable to edit role or trigger actions from the profile table

  • Resolved slach84

    (@slach84)


    4 years ago

    My organization has migrated our site to a new host. Since then, I am no longer able to edit roles or trigger group UM actions (approve membership, disable, reactivate, etc.) from the profile management table. Do you have any idea what the problem is? (Version 2.1.15). Thank you for your help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @slach84

    Have you tried creating a new Admin account and see if the issue still occurs?

    Regards,

    Thread Starter slach84

    (@slach84)

    Hi @champsupertramp

    Thank you for your answer. Unfortunately, i’ve just tried and the issue still occurs. I’ve also tried to desactivate the UM plugin and found that i can’t either manage multiple actions from the membership menu of WordPress… Could it be a problem of permissions ? I’m not the super admin of the site and everything worked fine before my organization changed the host.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @slach84

    What are the capabilities of your account that you’re using to access WP Admin? Is it an Administrator?

    Regards,

    Thread Starter slach84

    (@slach84)

    Yes it is !

    Thread Starter slach84

    (@slach84)

    I finally figured it out ! The issue was linked to a conflict with Prevent XSS Vulnerability extension that was added by the super admin when we changed host. All bulk actions in wordpress were disabled because of it. Thank you a lot @champsupertramp for your answers.

Viewing 5 replies - 1 through 5 (of 5 total)
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