Unable to edit page in Elementor

  • Resolved yourbudweiser

    (@yourbudweiser)


    5 months, 2 weeks ago

    Hello,

    I am using Elementor and have created a page called Client Portal and in Client Portal Settings, I have set the Page Slug to client-portal. When editing the page with Elementor, I am adding a shotcode widget with the content [client-portal].

    Once I add the shortcode and Elementor refreshes, I am getting the message “Sorry, the content area was not found in your page. You must call “the_content” function in the current template, in order for Elementor to work on this page.

    I am using a custom template called single-private-page.php and in that page I am calling the_content() as well as loading some ACF fields.

    <?php
    if ( have_posts() ) :
        while(have_posts()) : the_post();
            the_content(); ?>
            <h1>Client Portal Information</h1>

    The funny thing is that the page works perfectly fine on the front end.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter yourbudweiser

    (@yourbudweiser)

    This also occurs without using single-private-page.php. I just enter the shortcode into the text editor, the error appears. Apparently, when I am logged in (as admin) the client portal is trying to load the content for the logged in user (admin) and this is where the issue is.

    Sorry, the content area was not found in your page. You must call “the_content” function in the current template, in order for Elementor to work on this page.

    https://ibb.co/nDmYSdm

    Thread Starter yourbudweiser

    (@yourbudweiser)

    Shortcode I am using:

    [wppb-login lostpassword_url="https://www.site.com/recover-password" logout_redirect_url="https://www.site.com"][client-portal]
    Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @yourbudweiser,

    Thank you for reporting this.

    I’ve also observed something similar to this on my WP Instance, more precisely, you can’t edit with Elementor the page where you have the?[client-portal]?shortcode. I’ve created a task and forwarded it to our development team so that we can investigate and get this?fixed in one of our future updates to the Client Portal plugin (this issue is related to Client Portal and not Profile Builder, in which this thread message was opened). Unfortunately, we currently don’t have an estimated time for when the fix for this issue will be released.

    Best regards,

    Thread Starter yourbudweiser

    (@yourbudweiser)

    This is still an issue 2 months later and now it is affecting another website where I am using these plugins.

Viewing 4 replies - 1 through 4 (of 4 total)
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