Unable to Edit Forms – “Loading Important Stuffs, Please Wait a Bit”

  • Resolved priorityonejets

    (@priorityonejets)


    7 years, 9 months ago

    I just updated the plugin to the latest version, 2.5.10, and now I am unable to edit the forms. Whenever I click on edit, it stays stuck on the following loading message “Loading important stuffs, please wait a bit =)”.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author EDGARROJAS

    (@edgarrojas)

    Hello!

    Maybe one file of the previous version got stuck within your browser cache, could you delete your temporal internet files and try again please?

    I have tried firefox and chrome, both have been cached cleaned but no lucky so far. On previous versions a was able to edit and create.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    Could you create a support ticket at smartforms.uservoice.com and give me access to the admin screen there (if possible). I would like to try to edit a form and check what is going on internally.

    Thread Starter priorityonejets

    (@priorityonejets)

    Hi, thanks for getting back to me! I had tried deleting the temp files but still the same issue. I will surely submit a support ticket. Thanks again!

    Plugin Author EDGARROJAS

    (@edgarrojas)

    Hello!

    In case this helps anyone, this was fixed by clearing the cloudflare cache and then clearing the browser cache.

Viewing 5 replies - 1 through 5 (of 5 total)
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