• Resolved bgiglio

    (@bgiglio)


    I am unable to edit any of the event details such as the date/time of the event.

    Any ideas? Everything is updated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Only thing I know of is… you can’t delete events if you have sold tickets.
    I have moved the dates back before with sold tickets like from Dec 12 to Jan 3.
    Plus when I have like a bunch to do… with similar info but different dates and times.
    I make first one with all info.
    Then clone multiples to draft the tweak each ones, date and times and info.

    I would try cloning it editing it and deleting the first one.
    If it won’t let you delete it, then change it to draft instead of publish.

    Thread Starter bgiglio

    (@bgiglio)

    Here’s what I’m referring to : https://imgur.com/a/3DIQj

    I cannot actually make ANY changes. Anything that I select, doesn’t work. Can’t select a date, or time.

    All of this used to work last week and I made no changes.

    maybe try and deactivate then activate…
    If that don’t work…
    There have been a lot of updates for other plugins so maybe there is a plugin interfering…
    Try turning off plugins one at a time.

    Hi @bgiglio,

    Apologies for the delay in responding to your inquiry. We’ve updated the calendar and have issued several bug fixes with the newest releases for our WordPress Core Plugin, as well as our hosted calendar versions.

    If you are still experiencing difficulty and for faster assistance, please login to your Timely account and click on the “Get Help” link. You may also reply to this ticket, or open a new ticket.

Viewing 4 replies - 1 through 4 (of 4 total)
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