• Resolved yatharthg

    (@yatharthg)


    When I try to edit this post, the page loads a blank white screen. Other posts I am able to edit. This particular one is a long post. It is 4000+ words. It happened after I installed asset cleanup. What can be the reason for this?

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Gabe Livan

    (@gabelivan)

    @yatharthg are you saying the problem is after you click “Update” or when you just open the edit page to see all the edit fields? Also, are you using Gutenberg editor or the classic one?

    One reason can be the fact that your PHP configuration doesn’t allow over 1000 fields (default value, see this post about this issue: https://www.prestashop.com/forums/topic/245816-warning-your-php-configuration-limits-the-maximum-number-of-fields-to-post-in-a-form-1000-for-max_/

    – they fixed it by updating the php.ini config file) to be submitted per POST request, but needs to be investigated. If your edit page has lots of fields and Asset CleanUp has many field options due to a possibly large number of CSS/JS loaded on your page, then issues could come up.

    While the blank white screen should not appear just for the reason I mentioned above (as the server just processes fewer fields), one of the plugins or theme could generate an error in the background because of a missing essential field that was not added in the POST request.

    Some print screens would be good to check this out. Perhaps you can use something like https://prnt.sc/

    • This reply was modified 5 years, 11 months ago by Andrew Nevins.
    • This reply was modified 5 years, 11 months ago by Andrew Nevins. Reason: Removed shortened URL
    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I know you’re not a spammer @gabelivan , but you mustn’t use shortened URLs.

    Plugin Author Gabe Livan

    (@gabelivan)

    @anevins sure, it’s just a habit as I’m used to them in situations where it makes comments easier to read. Thanks for the reminder!

    Thread Starter yatharthg

    (@yatharthg)

    @gabelivan The problem is that the edit page doesn’t even open. And yes I am using Gutenberg.
    You can see the screenshot here https://prnt.sc/n7pr6l
    This happened even when I had used asset cleanup on the homepage alone.

    Plugin Author Gabe Livan

    (@gabelivan)

    @yatharthg That’s the first time when something like this is reported from the print screen you sent and I can only suspect what the reason could be. Please send me on private to gabe [ at ) bitrepository – dot – com the “System Info” file from “Tools” (Asset CleanUp menu). Some changes were made to the plugin in the past days. Consider deleting the plugin and installing it again from www.remarpro.com, it could work now, if not, email me, please and I promise a fix will be released ??

    Thread Starter yatharthg

    (@yatharthg)

    Hi Gabe
    I have sent you the file. Please have a look. Let me know if you find anything. I Will try reinstalling the plugin as well.
    Thanks

    Plugin Author Gabe Livan

    (@gabelivan)

    @yatharthg I got your email and I will check it out right away ?? Yes, please reinstall the plugin!

    I have just the same problem. Is this possible to disable Asset settings in post edit? How can I disable this fields? There is too much field…

    Plugin Author Gabe Livan

    (@gabelivan)

    @mkrufczyk Are you saying you’re seeing a blank page? Can you give me more information about it? You can remove the Meta Box that shows the assets list (from “Settings” -> “General & Files Management” -> “Hide “Asset CleanUp Pro: CSS & JavaScript Manager” meta box”.

    To still manage the assets, you can manage them in the front-end when you’re logged in. Does that help? Let me know how I can further assist you!

    @gabelivan disabling the metabox helped.
    Thx!

    @gabelivan
    but there is next problem because in the settings: admin.php?page=wpassetcleanup_settings

    I have a blank screen after saving the settings. But the settings are saved.

    Plugin Author Gabe Livan

    (@gabelivan)

    @mkrufczyk please make a few print screens and put them https://prnt.sc/ so it would be easier to debug it. Or even record a video through something like https://www.loom.com/ – I’m sure it’s an easy fix, but I need to know what’s going on there.

    @gabelivan just blank screen after “update all settings” in settings

    Plugin Author Gabe Livan

    (@gabelivan)

    @mkrufczyk do you still have this problem after the recent updates that were made to the plugin? No blank screen issue was reported since you started the topic (or before that) and makes me believe this is an isolated case.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Unable to Edit a blog post after Installing Asset Cleanup’ is closed to new replies.