Unable to edit 【Order Processing】 Email Template

  • Resolved sweetonhk

    (@sweetonhk)


    2 years, 4 months ago

    I am not able to select the email type:【Customer Processing Order】to customize the email template. Everytime I choose 【Customer Processing Order】, it automatically switches back to 【New Order】 template. May I know how can I solve this issue? Btw I can edit other email templates normally.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @sweetonhk,

    Thanks for reaching out.

    We were not able to replicate the issue in our test environment. However, since you have reported, could you please share the WooCommerce system status report (WooCommerce>status>system status report) and screen recording of the issue for a primary understanding?

    Hi I am also experiencing this same issue. What is the resolution here?

    Here is a screen recording https://www.youtube.com/watch?v=N8wzsrkRf4o

    Thanks

    • This reply was modified 2 years, 2 months ago by joebrave.
Viewing 2 replies - 1 through 2 (of 2 total)
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