Unable to duplicate web stories

  • Resolved tlf123

    (@tlf123)


    4 years, 3 months ago

    Suddenly, I am getting an error on web stories plugin:

    “Unable to Duplicate Story
    The response is not a valid JSON response.”

    Any help would be very appreciated. This is how I make all my stories!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter tlf123

    (@tlf123)

    Just had another JSON error while trying to create a new story from a template:

    “Unable to Create Story From Template
    The response is not a valid JSON response.”

    I also cannot save a story I created either. Error is “FAILED TO SAVE STORY.”

    UGH

    • This reply was modified 4 years, 3 months ago by tlf123.
    Plugin Author Pascal Birchler

    (@swissspidy)

    Hi there,

    Are you perhaps using Cloudflare or another provider with a web application firewall?

    If not, does this still happen with all other plugins disabled? There could be an error caused by a plugin that makes the responses invalid, hence the question.

    @tlf123 We are going to close your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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