• Resolved resolvevideo

    (@resolvevideo)


    I can show the all registration, but we’re not able to show a specific registration using the [gotowebinar-reg key=”YOUR WEBINAR KEY”] and replacing YOUR WEBINAR KEY with the event key. The support tab shows a 200 success. We get “The webinar either no longer exists or an error has occured.” on the page.

    The page I need help with: [log in to see the link]

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  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @resolvevideo,

    This may not be the solution, but just check the quote of the shortcode they don’t like right in your message, please copy the following snippet: [gotowebinar-reg key=”YOUR WEBINAR KEY”]

    You can try re-authenticating the plugin as well. If this doesn’t work, please provide the diagnostic information mentioned in the plugin settings. Thanks,

Viewing 1 replies (of 1 total)
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