Unable to Disable or Delete Plugin

  • Resolved Liz

    (@lizschneider)


    10 months, 1 week ago

    i installed this plugin and then realized that my customer does not use Mailchimp at all. i am trying to disable and delete the plugin and all I see is “deleting” showing on Plugin list, but it stays in that mode indefinitely. How can I completely remove it?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support khungate

    (@khungate)

    Hi @lizschneider, if the plugin gets stuck in the “deleting” mode indefinitely, you can try the following steps:

    • Access your website files via FTP or file manager in your hosting control panel.
    • Navigate to the?wp-content/plugins?directory.
    • Find the Mailchimp for WooCommerce plugin folder and delete it manually.

    By following these steps, you should be able to successfully disable and delete the Mailchimp for WooCommerce plugin from your WordPress site. Let us know if you need anything else, happy to help.

    Plugin Support khungate

    (@khungate)

    Hi there, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

Viewing 2 replies - 1 through 2 (of 2 total)
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