Unable to delete or add new Plugins

  • Resolved geraldo85

    (@geraldo85)


    3 years, 5 months ago

    Hello, this site is using the Ivy school child theme. There is no option to delete or add new plugins.

    I have an admin account.
    File/folder permission is set to 644/755

    I have tried to add this to the wpconfig.php . But It has not helped too:
    define(‘DISALLOW_FILE_EDIT’, false);
    define(‘DISALLOW_FILE_MODS’, false);

    P.S. I don’t even see the delete or add new plugin option.

    • This topic was modified 3 years, 5 months ago by geraldo85.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @geraldo85

    In my experience, if it is not file permission, then it is an issue related to file ownership. Try the FTP method. Add the following lines in your wp-config.php

    define('FS_METHOD', 'ftpext');
define('FTP_USER', 'YOUR FTP LOGIN');
define('FTP_PASS', 'YOUR FTP PASSWORD');
define('FTP_HOST', 'YOUR FTP HOST (without https:// or ftp://)');
define('FTP_SSL', false);

    And please let me know if it’s work

    Thread Starter geraldo85

    (@geraldo85)

    I have tried it – no difference at all.

    In your example, I have added the credentials (user name and pass) from the site owner, which he has received from the hosting provider. Was this the right way? If yes – no difference at all.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Unable to delete or add new Plugins’ is closed to new replies.