unable to delete my GMC account

Hi @ivanparker,

Thank you for reaching out.

If you created your account through the plugin, you will have to get in touch with us to delete it for you. We will need the Google Merchant Center account ID of the account you would like us to delete – you can find it on the account dashboard.

I’ll go ahead with linking to the related documentation here, for your convenience — and further details.

I hope this helps!

Thanks,

I have a create a ticket as your link, but after submit the request, it seems the screen right bottom did not show something.

Hi ,

I have a create a ticket as your link, but after submit the request, it seems the screen right bottom did not show something.

Could you please share more context here, as I’m unsure of what you mean? If possible, please share screenshots for better visual understanding. I recommend?https://snipboard.io/?for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.

Cheers!

hi,

I main purpose is delete the google merchants account 5448404496 and 5453985025. they are created by the plugin [Google for WooCommerce]. and why I ask your help is when I delete it by myself. it says as the screen below:

https://snipboard.io/0IpU4c.jpg

Thanks

• This reply was modified 4 days, 9 hours ago by ivanparker.

Hi @ivanparker ,

Thank you for sharing the screenshot. I’m sorry to hear you’re having trouble deleting the sub-account. The message you received indicates that the account in question is a sub-account, meaning it’s linked to a primary or main account.

Since sub-accounts are dependent on their main accounts, they can’t be deleted directly by you. Instead, you’ll need to contact the person managing the main account to proceed with the deletion.

To troubleshoot further, I found a helpful resource in Google Support that might guide you:

All sub-accounts should appear under the Parent Accounts tab here:
https://merchants.google.com/mc/accounts

Make sure to remove any filters by clicking the x/delete icon to the left of the filter/funnel icon, as filters may prevent you from seeing all relevant accounts.

Additionally, this Google Support thread might provide more context:
Delete Sub-Accounts from Merchant Center

I hope this helps point you in the right direction!

Just to add – someone in the Google Support thread mentioned that if the account was created through Shopify or WooCommerce, you might need to contact Google directly for additional assistance in removing the account. I hope this additional information helps you as well.