Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @fahadurrehmankhan1,

    I tested this on my installation but I’m afraid that I couldn’t replicate the issue there.
    Could you provide us with export of your module so we can see if there’s anything specific to that?
    You can go to Hustle > Pop-ups/Slide-ins/Embeds panel and click on Gear icon next to your module to access the export option.
    Upload the export file to any file sharing service like GDrive or DropBox and share the download link here.

    In the meantime, can you also perform a conflict test on your end by disabling your other plugins and switching to default WP theme to see if you can delete the fields after that?
    This should tell us if the issue is with something else that you have running on your site and if it works fine after conflict test, enable everything back one by one until the issue is gone which should tell us where the issue is so we can debug it further.

    I suggest doing this test on a staging site, or if you don’t have one make sure to have full site backup before doing the test on live installation.

    Cheers,
    Predrag

    Thread Starter fahadurrehmankhan1

    (@fahadurrehmankhan1)

    Hi, Here is the download link of the file you asked https://file.io/OIaB9BDKYWzc

    Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hey there, @fahadurrehmankhan1, thank you for following up.

    We have imported the form on a test install, this one is clean with default WP theme and only Hustle installed, in this case, I was able to delete those fields, so I was wondering if it would be possible for you to run a plugin conflict test on your site.

    In order to do this, please disable plugins one by one, after you disable a plugin, test the issue, if it doesn’t work, then activate the inactive plugin and move to the next one until you find the one that creates the conflict.

    It’s important to back up before starting this process.

    Let us know how it goes.

    Regards,

    Jorge

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @fahadurrehmankhan1,

    Since we haven’t heard from you in a while, I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Unable to delete fields’ is closed to new replies.