Unable To Delete FB “Data Source App” – Still Showing Connection!

  • Resolved joshuanapper

    (@joshuanapper)


    2 years, 12 months ago

    Hey Everyone, I’m really needing some help that I cant seem to figure out and actual FB support keeps having me run in circles. 4 weeks roughly into this issue with Facebook Support, they keep saying I can’t delete a “Data Source App ” that was onboarded with WooCommerce since its showing still connected on their end I’m guessing even though I have unlinked both on Facebook (any connections via app integration) and through the Plugin itself.

    I have tried using a small plugin that was mentioned to reset settings but I got in short terms, “nothing to reset”.

    I am using the free version of WooCommerce but wouldn’t think that would make a difference. Facebook keeps saying it’s WooCommerce.

    Thanks yall!

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  • Hi @joshuanapper – I’m sorry your support request got lost in our backlog. Do you happen to still need assistance here?

    Hi there,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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