• Resolved niguramu

    (@niguramu)


    Unable to delete backup file.
    https://snipboard.io/vf5g7y.jpg
    (* Only files labeled “View Log” in the backup list can be deleted.)

    There were only about 4 backup files at the beginning.
    After restoring the site using the backup files, more backup files are now displayed. All of the additional backup files cannot be deleted.

    I have 4 development sites under the same domain. Could that be one of the reasons? In any case, I cannot delete the backup file. I deleted the files in the folder below, but the display of the backup data list did not change.

    FTP: my_website > wp-content > updraft
    WEB: Dropbox > apps > UpdraftPlus.Com
    (* The folder name app in the dropbox is “アプリ” in Japanese.)

    My setting. UpdraftPlus Backup > settings > Expert settings – Delete local backup: Checked on.

    How can I delete backup files? Please tell me the steps. Or is it a bug in your plugin?

    • This topic was modified 9 months ago by niguramu.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pbevanudp

    (@pbevanudp)

    Hello,

    Please could you attempt to delete the backup again but leave the option to Also delete from remote storage unchecked as per this screenshot.

    Thread Starter niguramu

    (@niguramu)

    The backup was deleted.
    Thank you !

Viewing 2 replies - 1 through 2 (of 2 total)
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