Unable to delete autoptimize

  • Resolved Arischvaran Puvanesvaran

    (@arisch24)


    1 year ago

    Hi, I tried deleting and reinstalling Autoptimize for my client’s website and WordPress gave me an error. In the end, I had to manually delete the folder. The client’s website is running on GoDaddy (Apache).

    Deletion failed: There has been a critical error on this website. Learn more about troubleshooting WordPress.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    likely another plugin (or theme) trying to hook into Autoptimize, did you receive a mail (WordPress core sends mails to the administrator) with the technical details or can you check the PHP errorlog for such details?

    frank

    Thread Starter Arischvaran Puvanesvaran

    (@arisch24)

    Thanks for the quick response.

    Yeah I just asked my client to give me access so I can check it.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    any news arisch24 ?

    Thread Starter Arischvaran Puvanesvaran

    (@arisch24)

    Oh, sorry for that. Yeah, I tried finding the logs in the server after enabling debug mode but nothing. I’m not sure why it’s happening. It’s okay, I’ve already deleted the plugin sadly and I think you can close this thread if you want. Thanks for your time. If there’s any issues, I’ll open a new one.

Viewing 4 replies - 1 through 4 (of 4 total)
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