Unable to delete app in settings

  • Resolved vicdubbeld

    (@vicdubbeld)


    4 years, 9 months ago

    I am trying to delete one of the apps in the plugin settings. I realized that I was using the wrong app ID, so I created another one with the correct app ID. Unfortunately, my team and I are unable to delete it. We have tried uninstalling the app entirely and using different computers, but nothing seems to work for us. We believe that this will solve our issue. Right now, users get a black and blank banner at the top of the page when they come to our site.
    I see that it is in the code and should work fine, but none of us have been able to get to the bottom of it.

    Thanks very much,
    Victor

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author stephend

    (@stephend)

    I see the banner at the top of the home page. Did you manage to fix it?

    For anyone else with the same issue, what I think is going on is this. The list of apps you see in Settings>Smart App Banner are just shortcuts. Deleting entries here does not affect any pages/posts that already use the app.

    To change the app used for a page, go to that page and edit the Smart App Banner property for that page, either directly or by choosing the “new” shortcut.

Viewing 1 replies (of 1 total)
  • The topic ‘Unable to delete app in settings’ is closed to new replies.