Unable to define source by Category

  • Resolved owlbooksdk

    (@owlbooksdk)


    4 years, 10 months ago

    Password: WPC

    Hi, I am testing out your WPC Composite Products to see if it’s fit for purpose before I purchase the site license. However, I am running into problems with the basic functionality.

    I am trying to define the source as a category using a subcategory.
    In the sample page above, you can see it works for a subcategory of
    Other Products > Notebooks
    and
    Other Products > Mugs

    but if I use an age category, it doesn’t work. Is it because of the hyphen?
    All Ages > Ages 2 – 4

    I would like to do composites for all the age groups I have. Thank you in advance; I appreciate your help.

    The page I need help with: [log in to see the link]

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  • Plugin Author WPClever

    (@wpclever)

    Hi @owlbooksdk ,
    Thank you for your interest in our plugin. Sorry for the late reply. We’re rolling out some important updates of the support system so the support might be a bit slow these days. As the issue you reported is a technical one, kindly contact our developer directly via this page and give them a description of your issue so that our staff can check which caused this. Please be as specific as possible.
    Since you’ll contact our Support Forum, I’ll mark this thread as Resolved here. Kindly follow up on your submitted ticket on Ticksy.
    Best regards.

Viewing 1 replies (of 1 total)
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