Unable to Database update

  • Resolved Arifur Rahman

    (@cartoonistarif)


    5 years, 1 month ago

    I am having an issue with Database update. In my site admin panel is a message “Elementor Data Updater – Database update process is running in the background.
    Taking a while? Click here to run it now”
    I clicked on the button but nothing happened. If I activated the plugin often happened 503 issues.
    I have uninstalled and reinstall but issue doesn’t solve. I also delete and reinstall the plugin but results are same.
    Please help me to fix the issue.

    The page I need help with: [log in to see the link]

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  • Elementor

    (@davidr90)

    Here are some steps I would like you to try to see if this may resolve this issue on your end.

    1. Clear the cache of any caching plugins, deactivate them and then running the update script if you are seeing one in the backend of WordPress.

    2. Ask your hosting company to restart the MySQL service on the server or if you are able to, restart this service.

    Hope this solves your issue.

Viewing 1 replies (of 1 total)
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