Unable to create order

Can you please provide a system report?

Just created an order myself. Where exactly are you seeing an issue?

just an error Unable to create order
how can i create a system report?

this is my system report

### WordPress Environment ###

WordPress address (URL): https://www.cgway.net
Site address (URL): https://www.cgway.net
WC Version: 3.6.2
Log Directory Writable: ?
WP Version: 5.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: ar
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.27 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 512 MB
PHP Time Limit: 1000
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.0.38-MariaDB
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.6.2
WC Database Prefix: wp_
Total Database Size: 263.43MB
Database Data Size: 227.78MB
Database Index Size: 35.65MB
wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_items: Data: 0.07MB + Index: 0.02MB
wp_woocommerce_order_itemmeta: Data: 0.50MB + Index: 0.19MB
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokenmeta: Data: 0.01MB + Index: 0.01MB
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wp_aepc_custom_audiences: Data: 0.00MB + Index: 0.00MB
wp_aepc_logs: Data: 22.48MB + Index: 0.01MB
wp_bp_activity: Data: 7.37MB + Index: 2.18MB
wp_bp_activity_meta: Data: 0.53MB + Index: 0.28MB
wp_bp_friends: Data: 0.00MB + Index: 0.00MB
wp_bp_groups: Data: 0.00MB + Index: 0.00MB
wp_bp_groups_groupmeta: Data: 0.00MB + Index: 0.00MB
wp_bp_groups_members: Data: 0.00MB + Index: 0.00MB
wp_bp_messages_messages: Data: 1.31MB + Index: 0.14MB
wp_bp_messages_meta: Data: 0.02MB + Index: 0.01MB
wp_bp_messages_notices: Data: 0.00MB + Index: 0.00MB
wp_bp_messages_recipients: Data: 0.19MB + Index: 0.42MB
wp_bp_notifications: Data: 0.36MB + Index: 0.47MB
wp_bp_notifications_meta: Data: 0.00MB + Index: 0.00MB
wp_bp_user_blogs: Data: 0.00MB + Index: 0.00MB
wp_bp_user_blogs_blogmeta: Data: 0.00MB + Index: 0.01MB
wp_bp_xprofile_data: Data: 0.22MB + Index: 0.13MB
wp_bp_xprofile_fields: Data: 0.00MB + Index: 0.01MB
wp_bp_xprofile_groups: Data: 0.00MB + Index: 0.00MB
wp_bp_xprofile_meta: Data: 0.00MB + Index: 0.01MB
wp_commentmeta: Data: 0.19MB + Index: 0.12MB
wp_comments: Data: 0.78MB + Index: 0.23MB
wp_duplicator_pro_entities: Data: 0.01MB + Index: 0.01MB
wp_duplicator_pro_packages: Data: 1.04MB + Index: 0.00MB
wp_fa_user_logins: Data: 135.96MB + Index: 9.99MB
wp_followup_coupons: Data: 0.00MB + Index: 0.01MB
wp_followup_coupon_logs: Data: 0.15MB + Index: 0.10MB
wp_followup_customers: Data: 0.01MB + Index: 0.03MB
wp_followup_customer_carts: Data: 0.07MB + Index: 0.02MB
wp_followup_customer_notes: Data: 0.00MB + Index: 0.00MB
wp_followup_customer_orders: Data: 0.01MB + Index: 0.01MB
wp_followup_email_excludes: Data: 0.00MB + Index: 0.00MB
wp_followup_email_logs: Data: 0.17MB + Index: 0.08MB
wp_followup_email_orders: Data: 4.20MB + Index: 0.20MB
wp_followup_email_tracking: Data: 0.08MB + Index: 0.07MB
wp_followup_followup_history: Data: 0.23MB + Index: 0.01MB
wp_followup_order_categories: Data: 0.01MB + Index: 0.01MB
wp_followup_order_items: Data: 0.01MB + Index: 0.02MB
wp_followup_subscribers: Data: 0.00MB + Index: 0.00MB
wp_followup_subscribers_to_lists: Data: 0.00MB + Index: 0.00MB
wp_followup_subscriber_lists: Data: 0.00MB + Index: 0.01MB
wp_gf_draft_submissions: Data: 0.00MB + Index: 0.00MB
wp_gf_entry: Data: 0.29MB + Index: 0.03MB
wp_gf_entry_meta: Data: 0.67MB + Index: 0.49MB
wp_gf_entry_notes: Data: 0.00MB + Index: 0.00MB
wp_gf_form: Data: 0.00MB + Index: 0.00MB
wp_gf_form_meta: Data: 0.18MB + Index: 0.00MB
wp_gf_form_revisions: Data: 0.00MB + Index: 0.00MB
wp_gf_form_view: Data: 0.12MB + Index: 0.06MB
wp_layerslider: Data: 0.18MB + Index: 0.00MB
wp_layerslider_revisions: Data: 0.00MB + Index: 0.00MB
wp_links: Data: 0.00MB + Index: 0.00MB
wp_mailster_actions: Data: 3.78MB + Index: 8.16MB
wp_mailster_forms: Data: 0.00MB + Index: 0.00MB
wp_mailster_forms_lists: Data: 0.00MB + Index: 0.00MB
wp_mailster_form_fields: Data: 0.00MB + Index: 0.01MB
wp_mailster_links: Data: 0.01MB + Index: 0.00MB
wp_mailster_lists: Data: 0.00MB + Index: 0.01MB
wp_mailster_lists_subscribers: Data: 0.19MB + Index: 0.47MB
wp_mailster_queue: Data: 0.00MB + Index: 0.02MB
wp_mailster_subscribers: Data: 0.83MB + Index: 1.07MB
wp_mailster_subscriber_fields: Data: 0.21MB + Index: 0.21MB
wp_mailster_subscriber_meta: Data: 2.22MB + Index: 2.81MB
wp_mailster_temp_import: Data: 0.67MB + Index: 0.00MB
wp_ngg_album: Data: 0.00MB + Index: 0.00MB
wp_ngg_gallery: Data: 0.00MB + Index: 0.00MB
wp_ngg_pictures: Data: 0.47MB + Index: 0.02MB
wp_options: Data: 2.64MB + Index: 0.08MB
wp_p2p: Data: 0.00MB + Index: 0.00MB
wp_p2pmeta: Data: 0.00MB + Index: 0.00MB
wp_pmpro_membership_levelmeta: Data: 0.00MB + Index: 0.00MB
wp_pmxi_files: Data: 0.00MB + Index: 0.00MB
wp_pmxi_history: Data: 0.00MB + Index: 0.00MB
wp_pmxi_imports: Data: 0.07MB + Index: 0.00MB
wp_pmxi_posts: Data: 0.04MB + Index: 0.02MB
wp_pmxi_templates: Data: 0.03MB + Index: 0.00MB
wp_postmeta: Data: 17.72MB + Index: 1.85MB
wp_posts: Data: 4.77MB + Index: 0.74MB
wp_post_views: Data: 0.06MB + Index: 0.08MB
wp_rcp_customers: Data: 0.01MB + Index: 0.01MB
wp_rcp_discounts: Data: 0.00MB + Index: 0.00MB
wp_rcp_membershipmeta: Data: 0.00MB + Index: 0.00MB
wp_rcp_memberships: Data: 0.04MB + Index: 0.01MB
wp_rcp_payments: Data: 0.00MB + Index: 0.00MB
wp_rcp_payment_meta: Data: 0.00MB + Index: 0.00MB
wp_rcp_queue: Data: 0.00MB + Index: 0.01MB
wp_rcp_subscription_level_meta: Data: 0.00MB + Index: 0.01MB
wp_restrict_content_pro: Data: 0.00MB + Index: 0.01MB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB
wp_revslider_slides: Data: 0.03MB + Index: 0.00MB
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
wp_rg_form: Data: 0.00MB + Index: 0.00MB
wp_rg_form_meta: Data: 0.09MB + Index: 0.00MB
wp_rg_form_view: Data: 0.01MB + Index: 0.01MB
wp_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB
wp_rg_lead: Data: 0.00MB + Index: 0.00MB
wp_rg_lead_detail: Data: 0.00MB + Index: 0.01MB
wp_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB
wp_rg_lead_meta: Data: 0.00MB + Index: 0.00MB
wp_rg_lead_notes: Data: 0.00MB + Index: 0.00MB
wp_signups: Data: 0.42MB + Index: 0.12MB
wp_tcb_api_error_log: Data: 0.00MB + Index: 0.00MB
wp_termmeta: Data: 0.01MB + Index: 0.02MB
wp_terms: Data: 0.10MB + Index: 0.13MB
wp_term_relationships: Data: 0.07MB + Index: 0.12MB
wp_term_taxonomy: Data: 0.17MB + Index: 0.07MB
wp_tm_taskmeta: Data: 0.00MB + Index: 0.00MB
wp_tm_tasks: Data: 0.00MB + Index: 0.00MB
wp_tve_leads_contacts: Data: 0.04MB + Index: 0.00MB
wp_tve_leads_contact_download: Data: 0.00MB + Index: 0.00MB
wp_tve_leads_event_log: Data: 0.54MB + Index: 0.41MB
wp_tve_leads_form_variations: Data: 0.03MB + Index: 0.01MB
wp_tve_leads_group_options: Data: 0.00MB + Index: 0.00MB
wp_tve_leads_saved_group_options: Data: 0.00MB + Index: 0.00MB
wp_tve_leads_split_test: Data: 0.00MB + Index: 0.00MB
wp_tve_leads_split_test_items: Data: 0.00MB + Index: 0.00MB
wp_tve_ult_designs: Data: 0.04MB + Index: 0.00MB
wp_tve_ult_emails: Data: 0.00MB + Index: 0.00MB
wp_tve_ult_events: Data: 0.00MB + Index: 0.00MB
wp_tve_ult_event_log: Data: 0.12MB + Index: 0.07MB
wp_tve_ult_settings_campaign: Data: 0.00MB + Index: 0.00MB
wp_tve_ult_settings_templates: Data: 0.00MB + Index: 0.00MB
wp_usermeta: Data: 3.93MB + Index: 2.20MB
wp_users: Data: 0.20MB + Index: 0.14MB
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
wp_weu_group27: Data: 0.00MB + Index: 0.00MB
wp_weu_subscribers: Data: 0.00MB + Index: 0.00MB
wp_weu_unsubscriber: Data: 0.00MB + Index: 0.00MB
wp_weu_user_notification: Data: 0.00MB + Index: 0.00MB
wp_wfblockediplog: Data: 0.02MB + Index: 0.01MB
wp_wfblocks7: Data: 0.00MB + Index: 0.00MB
wp_wfconfig: Data: 0.38MB + Index: 0.01MB
wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB
wp_wffilemods: Data: 5.64MB + Index: 0.72MB
wp_wfhits: Data: 0.59MB + Index: 0.09MB
wp_wfhoover: Data: 0.00MB + Index: 0.00MB
wp_wfissues: Data: 0.00MB + Index: 0.01MB
wp_wfknownfilelist: Data: 3.30MB + Index: 0.31MB
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB
wp_wflocs: Data: 0.00MB + Index: 0.00MB
wp_wflogins: Data: 0.03MB + Index: 0.01MB
wp_wfnotifications: Data: 0.00MB + Index: 0.00MB
wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB
wp_wfreversecache: Data: 0.00MB + Index: 0.00MB
wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB
wp_wfstatus: Data: 0.08MB + Index: 0.03MB
wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB
wp_wws_analytics: Data: 0.19MB + Index: 0.01MB
wp_yoast_seo_links: Data: 0.39MB + Index: 0.07MB
wp_yoast_seo_meta: Data: 0.07MB + Index: 0.06MB

### Post Type Counts ###

achievement-type: 1
attachment: 6610
aw_workflow: 2
badgeos-log-entry: 1174
bp-email: 83
certificate: 1
course: 20
display_type: 7
follow_up_email: 9
forum: 6
jetpack_migration: 2
nav_menu_item: 54
news: 1
newsletter: 18
ngg_gallery: 11
ngg_pictures: 738
oembed_cache: 4
page: 61
post: 55
product: 16
question: 36
quiz: 2
reply: 13
scheduled-action: 126
shop_coupon: 50
shop_order: 307
stripe_order: 1
tablepress_table: 13
testimonials: 65
topic: 19
tve_form_type: 1
tve_lead_group: 1
tve_lead_shortcode: 1
tve_ult_campaign: 2
unit: 213
whatsapp-accounts: 1
wplms-assignment: 129

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (65) ###

Gravity Forms: by rocketgenius – 2.4.8.14
LayerSlider WP: by Kreatura Media – 6.8.3
User Switching in Admin Bar: by Mark Wilkinson – 1.1.1
Akismet Anti-Spam: by Automattic – 4.1.1
amr shortcode any widget: by anmari – 3.7
Auto Upload Images: by Ali Irani – 3.2
Autoptimize: by Frank Goossens (futtta) – 2.5.0
Ban Hammer: by Mika Epstein – 2.6.2
bbPress: by The bbPress Community – 2.5.14
WordPress Username Availability Checker: by Brajesh Singh – 1.1.2
BuddyPress: by The BuddyPress Community – 4.3.0
Classic Editor: by WordPress Contributors – 1.5
Co-Authors Plus: by Mohammad Jangda
Daniel Bachhuber
Automattic – 3.4

Duplicate Post: by Enrico Battocchi – 3.2.2
Duplicator Pro: by Snap Creek – 3.8.3
Email Users: by Mike Walsh & MarvinLabs – 4.8.8
Facebook for WooCommerce: by Facebook – 1.9.12 – Not tested with the active version of WooCommerce
Gravity Forms CSS Ready Class Selector: by Brad Vincent – 1.1
Health Check & Troubleshooting: by The www.remarpro.com community – 1.3.2
Justified Image Grid: by Belcovio – 3.9.3
Lazy Load: by  – 0.6.1
Loco Translate: by Tim Whitlock – 2.2.2
Mailster Email Verify: by EverPress – 1.4
Mailster Live!: by EverPress – 1.2
Mailster - Email Newsletter Plugin for WordPress: by EverPress – 2.3.18
Nav Menu Roles: by Kathy Darling – 1.9.3
Pixel Caffeine: by AdEspresso – 2.0.8
Post Views Counter: by dFactory – 1.2.14
Restrict Content Pro: by Restrict Content Pro Team – 3.0.6
Slider Revolution: by ThemePunch – 5.4.8.3
Styles & Layouts Gravity Forms: by Sushil Kumar – 4.2.1
TablePress Extension: Single Cell Content Shortcode: by Tobias B?thge – 1.1
TablePress: by Tobias B?thge – 1.9.2
Thrive Leads: by <a href="https://thrivethemes.com">Thrive Themes</a> – 2.1.7
Thrive Ultimatum: by <a href="https://thrivethemes.com">Thrive Themes</a> – 2.1.6
Thrive Architect: by <a href="https://www.thrivethemes.com">Thrive Themes</a> – 2.2.0
TinyMCE Advanced: by Andrew Ozz – 5.2.0
Ultimate Category Excluder: by Marios Alexandrou – 1.1
User Login History: by Er Faiyaz Alam – 1.7.1
User Switching: by John Blackbourn & contributors – 1.5.0
Vibe Course Module: by Mr.Vibe – 3.9.2
Vibe Custom Types: by Mr.Vibe – 3.9.2
Vibe ShortCodes: by VibeThemes – 3.9.2
WooCommerce Dynamic Pricing & Discounts: by RightPress – 2.2.10 – Not tested with the active version of WooCommerce
WP DB Search & Replace: by Weptile – 0.1.1
WooCommerce Blocks: by Automattic – 2.0.1
WooCommerce Checkout Field Editor: by WooCommerce – 1.5.17 – Not tested with the active version of WooCommerce
Follow-Up Emails: by WooCommerce – 4.8.5 – Not tested with the active version of WooCommerce
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.14
WooCommerce Stripe Gateway: by WooCommerce – 4.1.16
WooCommerce Google Analytics Pro: by SkyVerge – 1.6.6 – Not tested with the active version of WooCommerce
WooCommerce Menu Cart: by Jeremiah Prummer
Ewout Fernhout – 2.7.5

Woocommerce Ultimate Reports - shared on wplocker.com: by Deepak Shah – 2.7 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.6.2
Yoast SEO Premium: by Team Yoast – 11.0
WeCreativez WhatsApp Support: by Sonu Kaushal – 1.6.5
WP Mail SMTP: by WPForms – 1.4.2
WP-Optimize: by David Anderson
Ruhani Rabin
Team Updraft – 2.3.3

WPLMS Assignments: by VibeThemes – 3.9.2
WPLMS CoAuthor Plus Add-On: by VibeThemes – 1.3
WPLMS Customizer Plugin: by VibeThemes – 1.0
WPLMS Dashboard: by VibeThemes – 3.9.2
WPLMS Front End: by VibeThemes – 3.9.2
Zendesk Chat Widget: by Zendesk – 1.4.15
NextGEN Gallery: by Imagely – 3.2.1

### Inactive Plugins (8) ###

BuddyDrive: by mrpritchett – 2.1.1
WooCommerce Deposits: by Automattic – 1.4.7 – Not tested with the active version of WooCommerce
WooCommerce Notification Premium: by Andy Ha (villatheme.com) – 1.3.9.5 – Not tested with the active version of WooCommerce
WooCommerce Smart Coupons: by StoreApps – 4.0.0 – Not tested with the active version of WooCommerce
WooCommerce URL Coupons: by SkyVerge – 2.7.0 – Not tested with the active version of WooCommerce
Wordfence Security: by Wordfence – 7.2.5
WPBakery Page Builder: by Michael M - WPBakery.com – 5.7
WP Hide Plugin Updates and Warnings: by Midland Web Company – 1.0

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.5.1

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD (USD $)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #110 - /shop/
Cart: #112 - /cart/
Checkout: #114 - /checkout/
My account: #116 - /my-account/
Terms and conditions: #2 - /terms/

### Theme ###

Name: WPLMS Blank ChildTheme
Version: 1.0
Author URL: https://themeforest.com/user/vibethemes
Child Theme: ?
Parent Theme Name: WPLMS
Parent Theme Version: 3.9.2
Parent Theme Author URL: https://www.VibeThemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: wplms/woocommerce/archive-product.php
wplms/woocommerce/cart/cart.php
wplms/woocommerce/content-product.php
wplms/woocommerce/content-single-product.php
wplms/woocommerce/single-product/short-description.php
wplms/woocommerce/single-product/title.php
wplms/woocommerce/single-product.php

### Action Scheduler ###

Complete: 117
Oldest: 2019-04-09 00:00:55 +0200
Newest: 2019-05-09 12:56:16 +0200

Pending: 4
Oldest: 2019-05-10 00:00:00 +0200
Newest: 2019-05-16 12:56:16 +0200

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 5
Oldest: 2018-02-19 02:51:54 +0200
Newest: 2019-01-22 03:58:46 +0200

You can find it via WooCommerce > Status

Select “Get system report” and then “Copy for Support”. Once you’ve done that, paste it here in your response.

Odd because I was able to create order with no errors. Is it after clicking payment?

i post it but i get this message

This post has been held for moderation by our automated system and will be manually reviewed by a moderator.

this is an link for the report

https://www.cgway.net/report.txt

That’s because it’s a ton of verbiage. NO worries. Give me a minute.

In the meantime can you revert to a default theme and disable some plugins except for any payment gateways and woocommerce? Run an order test again after doing so.

i will do this now

i get the problem
it’s comes from Auto Upload Images plugin
when i disable it work fine

Thanks for you

Bravo! There you go. Awesome. Glad you found it.

@serafinnyc
Thanks for your care and attention

Anytime my friend!