Unable to create feed

  • Resolved Jaap de Wit

    (@hitec4ever)


    7 months, 3 weeks ago

    Hi,

    When trying to create a feed the page stays empty and I see this in the console:

    Uncaught SyntaxError: Unexpected end of JSON input
    at parse ()
    at Function. (jquery-migrate.min.js?ver=3.4.1:2:3161)
    at e. as parseJSON
    at etcpf_googleParseFetchLocalCategories_1 (etsy-export-feeds.js?ver=5.6.2:38:85)
    at Object.success (etsy-export-feeds.js?ver=5.6.2:37:190)
    at c (jquery.min.js?ver=3.7.1:2:25304)
    at Object.fireWith as resolveWith
    at l (jquery.min.js?ver=3.7.1:2:77782)
    at XMLHttpRequest. (jquery.min.js?ver=3.7.1:2:80265)

    I’m logged in with shop manager access. With administrator access I am able to create a feed. However my customer who is not an admin needs to create a feed. How can I fix this?

    Cheers,
    Jaap

Viewing 1 replies (of 1 total)
  • Plugin Author ExportFeed.com

    (@purpleturtlepro)

    Hi Jaap,

    This is Nirmal from ExportFeed. I hope you are doing well.

    We have already forwarded this issue to our developers with the highest priority. We will get back to you as soon as there is an update.

    To ensure a swift and efficient resolution, we kindly request that you connect with us on our dedicated support channel via the ExportFeed email address: [[email protected]].


    This will enable us to gather additional information, conduct a thorough investigation, and provide you with a tailored solution.


    Alternatively, could you please provide us with your email ID so that we can update you on any progress we have made, allowing us to stay on the same page?


    Best Regards,

Viewing 1 replies (of 1 total)
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