Unable to connect Woocommerce to site
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I want to start by saying I have tried a lot of things to get this to work. I will try to be as detailed as possible but I have been working on this off and on for a couple of weeks now.
This is a fresh install of WordPress through Godaddy with only a few plugins (Backup for WP, CoBlock, Jetpack, Woocommerce, Woocommerce.com Update Manager, and Yoast SEO).
I have installed the Woocommerce plugin as well as the Update Manager as mentioned above. When on the website I go to Woocommerce> Extensions> My Subscriptions, there in the list of Installed on this Store I see WooCommerce.com Update Manager and next to it a red box with No Subscription, Expirey/Renewal Date is blank, Auto-renew is Off, Version 1.0.3, a Subscribe button (more on this soon), Actions gives me 2 options (Manage on WooCommerce.com & Manage in Plugins). Clicking on Subscribe takes me to Woocommerce.com where it adds Update Manager to the shopping cart, I checkout and go through the process and still wind up not connected. I now have 2 subscriptions. Going to Woocommerce.com > My Stores, I click connect, enter onlinereturns.net and click Continue. This takes me to my site and strait to Woocommerce> Extensions> My Subscriptions, once there I see the same thing as mentioned above, a Red box with No Subscription.
I have tried disabling all plugins except Woo and Update Manager. I have tried switching themes to a default theme. I tried following the instructions on deleting Woo with deleting the data (this completely broke the site and I had to restore from a backup).
I tried going to WordPress and disconnecting Woo, all this did was make me sign in again and ended with the same results.
When I go the log files there are no logs, I double checked the setting and logs are enabled.
System Status Report
### WordPress Environment ### WordPress address (URL): [Redacted] Site address (URL): [Redacted] WC Version: 9.0.2 Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site. Action Scheduler Version: ? 3.7.4 Log Directory Writable: ? WP Version: 6.5.5 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.0.30.2 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 10000 cURL Version: 8.5.0 OpenSSL/3.1.5 SUHOSIN Installed: – MySQL Version: 8.0.33-25 Max Upload Size: 100 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### [REDACTED] ### Post Type Counts ### attachment: 90 customize_changeset: 2 nav_menu_item: 3 page: 11 post: 6 product: 62 revision: 16 wp_font_face: 33 wp_font_family: 12 wp_navigation: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (4) ### CoBlocks: by GoDaddy – 3.1.12 Jetpack: by Automattic – 13.6 WooCommerce.com Update Manager: by Automattic – 1.0.3 WooCommerce: by Automattic – 9.0.2 ### Inactive Plugins (3) ### Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2 Backup For WP: by Backup for WP – 6.11 Yoast SEO: by Team Yoast – 23.0 ### Dropin Plugins () ### db-error.php: db-error.php object-cache.php: object-cache.php ### Must Use Plugins (2) ### Object Cache Pro (MU): by Rhubarb Group – 1.18.2 System Plugin: by – 4.131.0 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: ? HPOS feature enabled: ? Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: – ### Logging ### Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 7 days Level threshold: – Log directory size: 13 B ### WC Pages ### Shop base: #82 - /shop/ Cart: #81 - /cart/ Checkout: #84 - /checkout/ My account: #83 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Go Version: 1.8.10 Author URL: https://www.godaddy.com Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: go/woocommerce/cart/cart.php ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience pattern-toolkit-full-composability product-pre-publish-modal settings async-product-editor-category-field launch-your-store product-editor-template-system Daily Cron: ? Next scheduled: 2024-07-08 22:26:33 +00:00 Options: ? Notes: 5 Onboarding: - ### Action Scheduler ### Complete: 186 Oldest: 2024-06-13 13:39:11 +0000 Newest: 2024-07-08 09:55:03 +0000 Failed: 66 Oldest: 2024-06-13 13:36:59 +0000 Newest: 2024-07-08 09:55:03 +0000 Pending: 2 Oldest: 2024-07-08 21:44:28 +0000 Newest: 2024-07-08 21:55:03 +0000 ### Status report information ### Generated at: 2024-07-08 13:24:51 +00:00
We are trying to get this store up and running and this has slowed me down tremendously.
Any and all help is greatly appreciated!
The page I need help with: [log in to see the link]
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