unable to connect with account
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This website has been using Updraft for a long time. In the last year or so it has been moved to a different host. It was a neglected, broken site and restoring, then redoing it was not a smooth process. It was set up to automatically backup whenever updates were performed. It looks like this broke down in March and now when I press the “backup now” button, within seconds there is a notification that it has finished running. But nothing new shows in the list ending in March.
Further, it says it needs to be connected to the account but that button doesn’t work and when I’ve tried logging in, neither of the possible emails is accepted as belonging to an account. I don’t know what to make of this and am wondering if I will need to switch to a new backup solution. What is going wrong?
Thank you
The page I need help with: [log in to see the link]
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