Unable to connect to the Disqus API servers

Hi Kassiw,

Could you please provide me few more details? Your website, WordPress and plugin versions etc

And where do you get this error?

site:https://www.windowsmania.com.br/
wordpress: 4.1.1–pt_BR
plugin: 9.0.5

error: https://i.imgur.com/7e8ojqK.png

kassiw,

This error occur when you enter wrong username or password. Please verify that you are entering the correct credentials. Your username is not your Disqus shortname for the site.

I try to login with my email but same error happened.

No. Not your email id. You have to use your disqus user name (Not email id, not shortname).

Sorry not log in, I think I’ll give up the plugin. thank you

You may try resetting your password here

Thanks.

Friend, it’s all right? You want you to step wordpress password Disqus and verify for you? If so send me your email.

Ok. Send your details to [email protected]