Unable to connect to Mailerlite & Empty email list

  • Resolved lancerlan

    (@lancerlan)


    2 years, 3 months ago

    Hello I tried to connect Hustle to Mailerlite. There was no problem the first time when I tried to connect it and it was connected successfully. However, when I tried to activate Mailerlite in the integrations section of my popup, it was always blank in the email list option (I do have email list in my Mailerlite) so I wasn’t able to activate Mailerlite to collect emails from my popups.

    I though it might be a connection problem so I disconnected Mailerlite from Hustle and I deleted the API token from Mailerlite used to connect Hustle for the first time. I generated a new API token on Mailerlite and tried to use it to connect to Hustle again, but this time I got this error message all the time and can’t connect to Hustle anymore:

    “We couldn’t connect to your MailerLite account. Please resolve the errors below and try again.”

    Can anyone help here with the connection problem as well as the empty email list problem? Thank you very much.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter lancerlan

    (@lancerlan)

    The error message is :
    “Please enter a valid MailerLite API key”

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @lancerlan

    I hope you are doing well today.

    I made a test on my lab site and I was able to create integration without any kind of issue following this guide:
    https://wpmudev.com/docs/wpmu-dev-plugins/hustle/#mailerlite
    Group was created in the correct way and I was able to place my API KEY.

    Could you copy your API KEY and paste to notepad in first place and see are there any empty spaces or break lines, which could cause such errors. If they exist, please remove and copy only API KEY.

    Let us know about the results.

    Kind Regards,
    Kris

    Thread Starter lancerlan

    (@lancerlan)

    Hey Kris, I don’t know how today I did exactly same thing as yesterday but today it works. Also the email list shows as well now. I have no idea why but it’s solved. Thank you very much!

Viewing 3 replies - 1 through 3 (of 3 total)
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