Unable to connect child to Site manager: MainWP Child plugin not detected or cou
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Hi,
I’ve tried creating a support ticket in the MainWP community, but apparently I am not allowed to do so as a new member ?? so I’ll post my support request here:I’ve used MainWP for years, and have around 50 sites connected for maintenance. Usually it all works fine, apart from the occasional connection issue. I’ve always managed to solve this by reconnecting or in the worst case, removing the MainWP child plugin and re-installing it.
This time, I have lost connection to one of the sites, and I cannot get it working again. What I’ve tried:
– Reconnecting.
– Uninstalling and re-installing MainWP child.
– Removing the site from the manager and attempt to add it again. Testing the connection is successfull.
– I’ve checked the WordFence firewall for any blockings, but I don’t even see the connection attempt there.
– Added the manager host IP to the IP whitelist in WordFence just in case.
– Emptied the cache on the child site.
– No plugins have been added or removed on the child site the last months, and connection was fine until two weeks ago.
– disabled Verify SSL certificate.
– Upon trying to re-add the site, I get the following message:
MainWP Child plugin not detected or could not be reached! Ensure the MainWP Child plugin is installed and activated on the child site, and there are no security rules blocking requests. If you continue experiencing this issue, please review this [Knowledgebase document](https://kb.mainwp.com/docs/potential-issues/), and if you still have issues, please let us know in the [MainWP Community](https://managers.mainwp.com/c/community-support/5).
Click [here](javascript:void(0)) to see response from the child site.I’ve checked everything in the KB article, but none of that has helped.
The response from the child site:<!doctype html>
<html>
<head>
<meta charset=”utf-8″>
<meta name=”robots” content=”noindex, nofollow”>
<title>One moment, please…</title>
<style>
body {
background: #F6F7F8;
color: #303131;
font-family: sans-serif;
margin-top: 45vh;
text-align: center;
}
</style>
</head>
<body>
<h1>Please wait while your request is being verified…</h1>
<form id=”wsidchk-form” style=”display:none;” action=”/z0f76a1d14fd21a8fb5fd0d03e0fdc3d3cedae52f” method=”get”>
<input type=”hidden” id=”wsidchk” name=”wsidchk”/>
</form>
<script>
(function(){
var west=+((+!+[]+!![]+!![]+!![]+!![])+(+!+[]+!![]+[])+(+![])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+[])+(+![])+(+!+[]+[])+(+!+[]+!![]+!![]+!![]+!![]+!![])),
east=+((+!+[])+(+!+[]+!![]+[])+(+![])+(+!+[]+!![]+!![]+[])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+!![]+[])+(+!+[]+!![]+!![]+!![]+!![])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+!![]+!![]+[])),
x=function(){try{return !!window.addEventListener;}catch(e){return !!0;} },
y=function(y,z){x() ? document.addEventListener(“DOMContentLoaded”,y,z) : document.attachEvent(“onreadystatechange”,y);};
y(function(){
document.getElementById(‘wsidchk’).value = west + east;
document.getElementById(‘wsidchk-form’).submit();
}, false);
})();
</script>
</body>
</html>`
`The page I need help with: [log in to see the link]
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