Unable to connect any site to wordfence central

  • Resolved ysintos

    (@ysintos)


    4 years, 2 months ago

    Hello,

    For some strange reason i just found out that all my sites from a specific server are disconnected from Wordfence Central.
    When i try to reconnect them i get the error “The server encountered an error processing your request.”
    https://nimb.ws/q6KLCY

    And after pressing ok, i see a message (that half is in Greek and the translation is something like this) “We received an error from the WordPress REST API: No path was found to match the URL and the request method”
    https://nimb.ws/JYKThI

    Any help would be greatly appriciated.
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @ysintos, thanks for your message!

    As I don’t have the site URL, are you adding a Greek language site that might explain the response coming back from the API? Please first try, in Wordfence Central, going to the Connection Issues tab. Clear out the site(s) from that list.

    Now head over to your site and log in as an admin. Navigate to Tools > Diagnostics > Other Tests > Clear all Wordfence Central connection data. Clear the connection data and then from the Wordfence Dashboard, click on “Connect this site” in the Wordfence Central widget.

    https://www.wordfence.com/help/central/connect/#troubleshooting-connection-issues also has some troubleshooting steps you could follow.

    If none of those steps work for you, get back to me and I’ll see if we can look into some more site settings that will help us move forward.

    Peter.

    Thread Starter ysintos

    (@ysintos)

    Great!! It Worked.
    Thank you so much !!

    Plugin Support wfpeter

    (@wfpeter)

    That’s fantastic news @ysintos, thanks for trying those out. If you have any further Wordfence questions in future please start a new topic and we’ll always be happy to help out!

    Peter.

Viewing 3 replies - 1 through 3 (of 3 total)
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