Unable to configure notifications

  • Tony Roberts

    (@tonyrobertsacer)


    1 year, 6 months ago

    Hi,

    We’ve tried to use the plugin on three unrelated websites (all WP 6.2, PHP 8.1.10) and the add notification page CSS is not displaying properly, for example the icons are rendering very large at the bottom of the page, and it doesn’t seem possible to add email addresses or save any of the settings. Plugin version 8.0.14 and 8.0.15 tried.

    Thanks,

    Tony

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Tony Roberts

    (@tonyrobertsacer)

    A little bit more investigation, and we can see that resources aren’t loading correctly (404) because the path is incorrect. The two resources not loading are:

    /bitnami/wordpress/wp-content/plugins/notification/resources/css/dist/style.css

    /bitnami/wordpress/wp-content/plugins/notification/resources/js/dist/scripts.js

    The servers are lightsail instances, but we are unsure why the absolute /bitnami/wordpress is being prepended to the requests, it’s not for other plugins.

    Thanks, Tony

    Plugin Author Kuba Mikita

    (@kubitomakita)

    Hi Tony, looks like this indeed might be the server incompatibility as it’s shouldn’t be the server path, but URL.

    Is it a typical WordPress instance, or does Bitnami do something differently? I’m wondering what their filesystem looks like, as it’s a cloud service.

    Thread Starter Tony Roberts

    (@tonyrobertsacer)

    Hi Kuba,

    It’s a typical WordPress instance that uses the a bitnami script to build the VPS (which we have full access to), and we haven’t noticed anomalies with any other plugins.

    Perhaps could you please confirm which variable you are returning in this instance and we can confirm the server configuration.

    Tony

    Plugin Author Kuba Mikita

    (@kubitomakita)

    Hi Tony, it’s been a while but I finally managed to get to this issue.

    I narrowed the issue to this function which apparently doesn’t change the path to URL correctly on your server.

    Would you be able to log some information for me via the files on the server so I can patch this?

Viewing 4 replies - 1 through 4 (of 4 total)
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