Unable to complete your setup

Hi @brielecontact,

Sorry to learn about the error when setting up Google Listing & Ads! I don’t think Product Feed Pro is the problem in this case.

Can you let us know which country and currency you’ve set in your shop? We seen this error message occur when an unsupported country or currency is used. You can find a list of supported countries and currencies here: https://support.google.com/merchants/answer/160637?hl=en

I can confirm that our plugin, Product Feed Pro for WooCommerce, definitely is not the cause of this.

Hi @supportadtribes,

Can you let us know which country and currency you’ve set in your shop as regrettably, you didn’t reference those details for us within your latest reply?

Thanks

I think you mean brielecontact

Hello and sorry for the very late reply,

@stuartduff the information is as follows:

• country: Romania
• currency: Romanian Leu (RON)

I am fairly sure both are supported by Google Merchant Center.

• This reply was modified 3 years, 9 months ago by brielecontact.

Hi @brielecontact

Thanks for confirming the country and currency.

Both are indeed supported by Google Merchant Center.

Can you confirm your site meets the other Google Merchant Center requirements as listed here:
https://docs.woocommerce.com/document/google-listings-and-ads/#google-merchant-center-requirements

If that doesn’t help in this case, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Thanks!

@theabhig I can confirm that the site meets the Google Merchant Center as listed on the WooCommerce page – as I said, I already created it manually and have been accepted a while ago.

I will contact you on WooCommerce.com then.

Hi @brielecontact

I will contact you on WooCommerce.com then.

Great! I’ll mark this forum topic as Resolved and we’ll be very happy to assist you further by email through your support ticket.

Thanks!