unable to complete install

  • Resolved Starhorsepax2

    (@starhorsepax2)


    6 years, 5 months ago

    I work on several sites with wordpress and since the last update I can’t get past the
    Please Complete Wordfence Installation
    Please tell us where Wordfence should send you security alerts for your website: pop up.
    It will not let me complete set up, even when I fill in the field and check the box. The button stays faded out. HELP.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @starhorsepax2

    While being on that setup page, please check the browser console for any JS error being reported there, if you found any, please share a screenshot showing the browser console.

    Meanwhile, try to disable other installed plugins -temporarily- and recheck this issue, using “Health Check” troubleshooting mode might help in this case as it works only on your logged in session, so your site’s visitors won’t be affected by the disabled plugins.

    Thanks.

    I’m having the same issue. Did you guys find a resolve?

    Hi @jennmhobbs,
    This is not something we are seeing on all sites or seeing in our testing at all. So it has to be a local issue. Have you tried using the Health Check plugin to debug the situation?

    Since we haven’t heard from you for a while I’m going to go ahead and resolve this thread for now but if you need more help, just let us know.

Viewing 3 replies - 1 through 3 (of 3 total)
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