Unable to change Video Pop-Up Size

Hi, can you share the shortcode you are currently using? What are your plugin settings?

Thank you

Hi, yes:

[video_lightbox_vimeo5 video_id= “165055849” width=”640″ height=”480″
anchor=”https://www.twoconnect.net/wp-content/uploads/2016/11/How-to-Present-as-a-Team-v2-2-300×186.jpg” alt=”How-to-Present-as-a-Team” width=”300″ height=”186″ style=”float:left;” size-medium wp-image-2405″]

My plug-in settings are set to default. The default size and width is set to 640 x 480.

Thank you for any input you might have!

Hi, can you try the following shortcode. This is just for testing purposes.

[video_lightbox_vimeo5 video_id=”165055849″ width=”640″ height=”480″
anchor=”https://www.twoconnect.net/wp-content/uploads/2016/11/How-to-Present-as-a-Team-v2-2-300×186.jpg” alt=”How-to-Present-as-a-Team”]

Let me know how you go.

Regards

Hello! Sorry for the late reply. I tried the shortcode, but it didn’t work.

Can you test one of WordPress default themes like Twenty Fifteen or Sixteen?

Thank you

I can’t use those as this is our company website has a custom theme for the website.

Hi, you can test different themes on the background without installing them and it won’t affect your website on the frontend. I am trying to see if you have a theme conflict.

Thank you

Hello, I don’t know how to test different themes in the background without installing them. I’ll have to look that up and get back to you.

Hi, please read the following documentation. This should help you.

Kind regards

Hello! Thank you for the tutorial. I went through the all the steps, and checked out the Video Tips, but the videe pop-ups are still the same size.

You might want to chat with the theme developers. I believe it is your theme controlling the size of the video popup.

Thank you for your help.

You are most welcome. Let me know how you go.

Regards