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  • Hi @confusedneedhelp,

    It works fine on our end. What error did you get or how did you know it didn’t work? Is it possible for you to share with us a video to show how it works on your end?

    Kind regards,
    Herman ??

    Thread Starter confusedneedhelp

    (@confusedneedhelp)

    The setting before the update was with the retina logo enabled.

    After the update this setting is disabled.

    I can enable it and the retina logo appears in the customizer menu (already uploaded).

    When I click Publish the settings are not saved and the retina logo shows disabled.

    However, I think the retina logo is actually enabled but only shows as disabled in the customizer menu.

    Hi @confusedneedhelp,

    You were right! The Retina Logo feature is actually working, it’s just the Customizer is not retaining the setting, i.e. keeps showing disable when you refresh the Customizer.

    I can confirm that this is also happening on our end and our team is working to fix this. Thank you for bringing this to our attention and we are sorry for the inconvenience.

    Kind regards,
    Herman ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Unable to change retina logo setting’ is closed to new replies.