Unable to change/reset user password

  • Resolved deanMKD

    (@deanmkd)


    4 years, 12 months ago

    Hi WordPress devs

    I recently got this issue, that causing that i cant change someone password via WP admin Panel, including mine too..

    When i go Users > All Users and select the user that i want to change password, when press on “Generate Password ” button, nothing happens. Seems like button not do nothing actually. What i tryed:

    – Deactivating All Plugins
    – Activate the default “Twenty Twenty” theme

    But nothing changes. Still when press “Generate Password ” button nothing happens. This is my site configuration:

    Avada Versions: 

### Avada Versions ###

Current Version: 6.2.2
Previous Version: 6.1.2  6.2.0  6.2.1

### Avada Versions ###

Avada 6.2.2 Conversion:						Changelog: Rerun Theme Options Conversion for version 6.2.2 manually.
								Run Conversion
Rerun Theme Options Conversion for version 6.2.2 manually.: 
IMPORTANT: Updating to Avada 4.0 and 5.0 requires a conversion process to ensure your content is compatible with the new version. This is an automatic process that happens upon update. In rare situations, you may need to rerun conversion if there was an issue through the automatic process. The controls below allow you to do this if needed. Please contact our support team through a ticket if you have any questions or need assistance.: 
Avada 4.0 Conversion:							Learn More: Rerun Theme Options Conversion from version 3.9.3 to version 4.0 manually.
									Run Conversion
Rerun Theme Options Conversion from version 3.9.3 to version 4.0 manually.: 
Avada 5.0 Conversion:							Learn More: Rerun Shortcode Conversion from version 4.0.3 to version 5.0 manually.
									Run Conversion
								
																																			
											Revert Fusion Builder Conversion.
											Revert Conversion
										
																																		
										
																																																												Remove Shortcode Conversion Backups created during the version 5.0 conversion.																																	
																					
												Remove Backups
Rerun Shortcode Conversion from version 4.0.3 to version 5.0 manually.: 
Revert Fusion Builder Conversion.: 
Remove Shortcode Conversion Backups created during the version 5.0 conversion.: 
Rerun Theme Options Conversion for version 6.2.2 manually.: 
Rerun Theme Options Conversion from version 3.9.3 to version 4.0 manually.: 
Rerun Shortcode Conversion from version 4.0.3 to version 5.0 manually.: 
Revert Fusion Builder Conversion.: 
Remove Shortcode Conversion Backups created during the version 5.0 conversion.: 

### WordPress Environment ###

Home URL: https://www.countyfairsusa.net
Site URL: https://www.countyfairsusa.net
WP Content Path: /home/kayriedl5012/public_html/countyfairsusa.net/wp-content
WP Path: /home/kayriedl5012/public_html/countyfairsusa.net/
WP Version: 5.3.2
WP Multisite: –
PHP Memory Limit: 1 GB
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.27. WordPress recommendation: 7.3 or above. See WordPress Requirements for details.
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 8000
SUHOSIN Installed: –
ZipArchive: ZipArchive is not installed on your server
but is required if you need to import demo content.

MySQL Version: 5.6.44
Max Upload Size: 256 MB
DOMDocument: ?
WP Remote Get: ?
WP Remote Post: ?
GD Library: bundled (2.1.0 compatible)

### Updates Server Status ###

Check Envato Server Status: 
Check ThemeFusion Server Status: 
: 

### Active Plugins (20) ###

Akismet Anti-Spam: by Automattic
Contact Form 7: by Takayuki Miyoshi
Covert Copy Traffic Pro: by IM Wealth Builders Ltd
EU Cookie Law: by Alex Moss
Marco Milesi

Fusion Builder: by ThemeFusion
Fusion Core: by ThemeFusion
Google Analytics Dashboard for WP (GADWP): by ExactMetrics
Imagify: by WP Media
LoginPress - Redirect Login: by WPBrigade
LoginPress Pro: by WPBrigade
LoginPress - Social Login: by WPBrigade
LoginPress - Customizing the WordPress Login: by WPBrigade
Slider Revolution: by ThemePunch
Social Warfare: by Warfare Plugins
WordPress HTTPS: by Mike Ems
Yoast SEO Premium: by Team Yoast
WP File Manager: by mndpsingh287
WP Rocket: by WP Media
WP Sitemap Page: by Tony Archambeau
WPSpeakEZ: by

    Any help here?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    When you’re on the user profile page, open the browser error console. Anything there? This sounds like there’s a javascript problem.

    Learn to use the Chrome Developer Tools or Firefox Developer Tools to help you see javascript errors.

    Thread Starter deanMKD

    (@deanmkd)

    Yes there is a lot of errors, but this is one of them.. 

    Uncaught TypeError: p.template is not a function
    at updates.min.js?ver=5.3.2:1
    at updates.min.js?ver=5.3.2:1
fusion-patcher-admin-menu-notices.js?ver=2.2.2:1 Uncaught ReferenceError: _ is not defined
    at HTMLDocument.<anonymous> (fusion-patcher-admin-menu-notices.js?ver=2.2.2:1)
    at i (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,zxcvbn-async,moxiejs,plupload&ver=5.3.2:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,zxcvbn-async,moxiejs,plupload&ver=5.3.2:2)
    at Function.ready (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,zxcvbn-async,moxiejs,plupload&ver=5.3.2:2)
    at HTMLDocument.J (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,zxcvbn-async,moxiejs,plupload&ver=5.3.2:2)

    I using this theme long time ago, and didnt caused issue till now. But with default theme, and all disabled still issue persist, that caused to think that problem is somewhere into wordpress.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Let’s try adding define('CONCATENATE_SCRIPTS', false ); to wp-config.php and also disable all plugins.

    Thread Starter deanMKD

    (@deanmkd)

    Makes that adding that rule into wp-config.php back again password generator feature. Many thanks. I hope so, this thread will find usefull for someone else like me. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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