Unable to change payment method once Amazon Pay selected

  • Resolved smartlight

    (@smartlight)


    3 years, 10 months ago

    Hi,

    I am using Amazon pay plugin but one of my customer complaint me regarding payment method. So here is issue below

    – On cart page, I have clicked Amazon pay button and did auth
    – I got redirected to Checkout page but not I want to change payment method. I want to checkout with Stripe but since I have selected Amazon pay, I am unable to chose any other method. There is no such option.
    – Even I clear cart and redo, Amazon pay still getting selected. This is due to session or something and it is huge mistake.

    Please reply

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @smartlight

    Hope you are doing well!

    on the checkout page you should have a WooCommerce Notice with the following: “You’re logged in with your Amazon Account. Log out ?” Your customer can click on “Log out” to select Stripe if is needed.

    Best,
    Christian

    Thread Starter smartlight

    (@smartlight)

    Hi,
    Due to some custom stuff on checkout page, it was hidden. I got it now.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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