• Resolved samancinidesign

    (@samancinidesign)


    When I try to change the form colors the page reloads to a blank screen. It happens when I try to choose an element to change (ie. form container).

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @samancinidesign

    I trust you are doing well!

    I’ve tested the Forminator from my end and can’t replicate this issue. Please rn a test for a conflict on your site, as this might be coming from a plugin that is active on your current installation.

    – Deactivate all plugins, but Forminator
    – Try to change color for an element and see if the issue still persists.
    – If it is there, switch to a default WordPress theme and try again to replicate the issue
    – If all is well, start activating one plugin at a time, till the issue will be back.

    This way you will find which plugin is causing it.

    Please have a site’s backup before running this test, so if something will go wrong you can always restore it.

    Let us know how it went!

    Kind regards,
    Nastia

    Thread Starter samancinidesign

    (@samancinidesign)

    I was finally able to try checking for conflicts. There is a plugin conflict. It’s with “Modern Events Calendar Lite”. I’m not sure what to do about that though… I’m not deleting that plugin, if anything I can find another form builder.

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @samancinidesign

    Thanks for performing the test and letting us know.

    I tested it and could now also replicate it.

    The good news is that as it turned out our developers are already aware of the issue and working on a fix so it should be released soon. I don’t have an ETA but please keep Forminator up to date and the fix should be included in one of nearest upcoming releases.

    Best regards,
    Adam

    Hello @samancinidesign

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 4 replies - 1 through 4 (of 4 total)
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