unable to backup
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Hi Support Team
my website is just migrated to cloudways, but I cannot get a backup / export files successfully, it should be storage limited issue, but we check there are some files are occupied in server.We wanna to know that, Could I to delete or remove those files in screen to cleanup more space ?
Files 1, 2, 3, 4 (Almost 8GiB each)
https://www.awesomescreenshot.com/image/48700926?key=aaf12bdbf825ed2584efc9b67b6829bf
https://www.awesomescreenshot.com/image/48700924?key=67af324b8b3568beed9a8df99ec80faf
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I recommend that you:
1. Uninstall the plugin – this will delete storage folder and any files residing there.
2. Manually delete wp-content/ai1wm-backups folder
3. Install and enable the plugin again – this will recreate the folders.Please note that the plugin deletes any files from the storage folder that are older than 24 hours. It does this once per day.
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