Unable to Authenticate

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  • Plugin Author jquindlen

    (@jquindlen)

    [duplicate thread]

    I’m still working on patching the issue.

    Same happens for me, when do you think you can have this fixed?

    Plugin Author jquindlen

    (@jquindlen)

    Should be patched now, let me know if it isn’t, and what version you are using. Thanks.

    I’m getting this issue still with v4.9.8 – issue is resolved when this plugin is deactivated. What version has the patch you created??

    Plugin Author jquindlen

    (@jquindlen)

    Are you on a multi-site, or a single blog install? I just tested with 4.9.8 and it worked flawlessly on both single and multi-site installs. Are you changing their role at /wp-admin/user-edit.php to “Support Ticket Manager”? If not, how are you assigning the role?

    I’d love to have this patched for you all, but I can’t recreate the issue and the code looks correct, so I’ll need some more help to figure out why this is still happening on some installs. Thanks for the help.

Viewing 5 replies - 1 through 5 (of 5 total)
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