Unable to ask a question about the products

  • Resolved jj34ls

    (@jj34ls)


    3 months, 2 weeks ago

    Hello, I am currently experiencing a problem on my site in the “Questions and Answers” tab on products.

    This problem is present on all products. The error message that is displayed is as follows:”An error occurred while saving your question. Please report it to the person in charge of site administration. Additional information: You send your comments”



    I want to clarify that I looked at the entire diagnosis of the extension and everything is fine.

    Could you please help me?

    Nice day to you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    Can you please share your product page URL? I will test to submit a question/answer and check the issue there.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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