Unable to add users

  • sagirish

    (@sagirish)


    6 years ago

    Hi,

    I am using your plugin (free version).
    I cannot see the option to add new user to the chart.
    when i click on add user button, nothing is happening.
    How to add new user to the chart?????
    Just showing ………..
    Drag and Drop users in order to set levels and Save Changes.
    Use shortcode [orgchart] to display on any page or post.

    Thanks
    Sugandha

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author G Matta

    (@gangesh)

    Hello,

    You have to enable users first.

    Edit a user, checkbox for Team member, enable it, save user.

    Then you will be able to see it on builder page.

    Let me know if that works for you.

    Thread Starter sagirish

    (@sagirish)

    when we go the org chart plugin, I can see “simple org chat builder page”, where it says “Drag and Drop users in order to set levels and Save Changes.
    Use shortcode [orgchart] to display on any page or post.”

    with an option below saying “Select Top Level:” and the “Reset button”, save changes button followed “select user dropdown” and “adding a new button”.

    can you please guide me to the “enable user option” please in the plugin…. all I could see in the “simple org chat builder page” is what I have mentioned above with out the users option.

    In order for me to enable the users, I need to see that option first… can you please guide me to that option… ? Thank you!

    Plugin Author G Matta

    (@gangesh)

    Do you see users menu on left?

    You need to edit users there. If you check plugin screenshot, one of them is about enabling team member.

Viewing 3 replies - 1 through 3 (of 3 total)
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