Unable to add templates

  • Resolved faisal679

    (@faisal679)


    4 years, 7 months ago

    Hi,

    Amazing plugin, it’s exactly what I want. Unfortunately I can’t save any template meaning I can’t use it. every time I

    Wordpress version: testing on 4.8.2 and 5.5 (Arabic + English install)
    Theme: Impreza
    Installed Plugins: WPBakery and Yoast SEO
    Website: Afdal.io

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WP Window Shopper

    (@wpwindowshopper)

    Hi @faisal679

    just by the information you shared it’s very hard to debug. Could you send me the server log of when you try to add a template? If you don’t want to share it here you can send it to wpws[at]protonmail.com.

    I hope we can figure it out.

    Thread Starter faisal679

    (@faisal679)

    I’m not sure how to get the server logs ?? but here is the error I see in the console when I try to save a template.

    window shopper wp

    • This reply was modified 4 years, 7 months ago by faisal679.
    Thread Starter faisal679

    (@faisal679)

    I’ve tried it installing the plugin on a different wordpress blog I have and it seems to be working fine. The only difference between the afdal and the other blog is that afdal is hosted on a shared directory with multiple websites (addon sites)

    Plugin Author WP Window Shopper

    (@wpwindowshopper)

    Thanks for the additional information, will look into it.

Viewing 4 replies - 1 through 4 (of 4 total)
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