• Hello
    We are using the single images feature of your plugin. It worked fine until the 41th image.. Now we are unable to add new single image : we can duplicate one, save the changes but when going back on the panel the newly created image does not exist anymore.
    Is there a limit in the number/size of the single images we can use with the free version ?
    thanks in advance.
    Damien Jourdan
    https://www.aurasdespaquerettes.com

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter djourdan

    (@djourdan)

    Hi rammeez, your answer sound logic, but i cannot manage to increase these limits (upload_max_size,post_max_size,max_execution_time).. I tried using php code in functions.php, htaccess.. no success…
    I think you have pointed out the problem but i am not able to set up the solution.

    Plugin Author rameez_iqbal

    (@rameez_iqbal)

    Hi, set following values in php.ini file

    upload_max_filesize = 1000M
    post_max_size = 2000M
    memory_limit = 3000M
    max_execution_time = 180

    or have a look at this article,
    https://premium.wpmudev.org/blog/increase-memory-limit/

    Regards

    Thread Starter djourdan

    (@djourdan)

    Ok Thansk I have to ask my hosting provider because I have a shared web server and I cannot modify php.ini file, even in the wp-admin directory changes are not allowed. I’ll keep you informed.
    I’ve also tried the add new menu and it works, is there also this post size limit affecting this type of record ?

    Plugin Author rameez_iqbal

    (@rameez_iqbal)

    There is not any issue reported yet about that, but if you are inserting a number of images then you can divide them into groups each containing lets say 20 or 30 images. Thus you can easily manage them in the future.

    Thread Starter djourdan

    (@djourdan)

    Good I’ll let you know how I fixed my php conf problem..
    Thanks for your answers

    Hello Rameez, we have the paid version of your plugin but are experiencing the same issue as Damien in this thread.

    In addition to not being able to add more images, the settings goes back to the default as soon as I try to add the 42nd image – it switches from 3 images in a row back to 1, space between images changes to 10px, and equal heights and shortcode boxes goes unchecked, etc.

    I followed all the steps in the article you recommended: https://premium.wpmudev.org/blog/increase-memory-limit/ but it is still not working.

    I can Add New and add images to a second grid (limiting the first grid to 41 images) but I would rather not to that as I can’t change the order of the images as easily between the different grids.

    Please let me know if there’s any other solutions you can think of, thanks.

    Daniel

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Unable to add single images’ is closed to new replies.