Unable to add products into bundle

  • Resolved irtazahashmi

    (@irtazahashmi)


    11 months, 3 weeks ago

    Bundle products were working totally fine just a few days ago, but right now visitors and buyers on website are unable to add products to bundle. On clicking the add button, it shows nothing in the popup.

    Can you please check it out to diagnose the reason? And what could be the possible solution? URL to the live product page is attached.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @irtazahashmi

    Thank you for using our plugin.

    We apologize for the inconvenience.

    We apologize for the inconvenience.

    There seems to be a cache issue on your website. To address this, consider disabling the cache temporarily and retrying the action. The plugin relies on the WP Rest API to fetch popup products, so it’s important to ensure that your cache plugin does not cache the Rest API request.

    If the previous suggestion doesn’t resolve the issue, there might be a conflict on your website triggering this problem. To troubleshoot, deactivate all plugins except WooCommerce and the Product Bundle plugin. Test the functionality; if it works correctly, reactivate the plugins one by one to pinpoint the one causing the issue.

    I hope it helps.

    Best regards

    I am having this same problem and it’s not fixed by clearing cache or disabling plugins. The pop up remains blank.

Viewing 2 replies - 1 through 2 (of 2 total)
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