unable to add preview star rating below product price

Hello there,

Thank you for reaching out to us.

Upon checking the product page you share we see that our Preview Badge is already installed correctly. However, please note that it will remain hidden if the product doesn’t have any reviews.

But you can see it from this URL: https://renovomotors.com/mototec-uberscoot-2x-50cc-gas-scooter?judgeme_badge=show

If you want to show the preview badge even when the product doesn’t have any reviews, you can change that by enabling the option from there https://judge.me/settings?jump_to=preview+badge+settings (See screenshot https://prnt.sc/AZ0AJOWUiNIU)

Don’t hesitate to let us know if you need any help.

Cheers.

i have imported few reviews at the bottom added it manually here([jgm-all-reviews]) to test but it doesnt show up on star preview badge above product price ?

https://scrnli.com/files/vWxfsj2Gv8hyF5

also this star not showing correct.

Hello,

The widget from this shortcode [jgm-all-reviews] is called all reviews widget, it is used for displaying all the product + shop reviews that you have collected so far. When you submit a review by this widget, it will be assigned as a general shop review – this kind of review doesn’t belong to a specific product.

While this shortcode [jgm-preview-badge] is to render the star ratings and the number of reviews of a product. Therefore, that is why the star ratings does not update when you left reviews from the all review widget.

In case you want to add a review for a product, you should try this [jgm-review-widget] instead. It will generate the review for the product on the page. [jgm-review-widget] and [jgm-preview-badge] will show the same number of reviews.

Regarding the stars icon not display properly, you can try to add this CSS code (in your theme CSS code placement) to fix it:

.jdgm-star?{

font-family: 'JudgemeStar' !important;

}

hello i have added it in appearance> additional css but its not working

Hi there,

It seems that the code does not exist anywhere on your webpage. Can you try to add it from Elementor?

https://renovomotors.com/mototec-uberscoot-2x-50cc-gas-scooter/?swcfpc=1

cant remove locations from pre made comments. and where do i add this code in elementor? homepage additional css?

https://scrnli.com/files/gG4z6ZqDo7PNy1

i added that on elementor additional css of homepage but it didnt fix the issue. should i add it in cpanel theme php file? i use astra theme where do i add it?

Hello,

Can you try to navigate to product page and add the code for the product page template since the issue is located there? For Elementor, adding a HTML block with <style> tag and put the css code in this tag can work. If you are not a techinical person, please reach out to your theme developer instead.

If something wrong happens after you add the code in Cpanel, we are unable to help you so we don’t recomend add the css code there.

I see you have already chose the option to disable the review location but it seems there is something blocking our webhook to apply this new change. Can you try to whitelist our webhooks from your hosting service ? You can whitelist this below:

https://renovomotors.com/wp-json/judgeme/v1/*

stars are showing correctly again

but pagination next button are showing incorrectly https://ibb.co/L9bCTRb

cant find webhook in hosting? do i add it in wordpress? ip whitelist? via plugin?

https://renovomotors.com/mototec-baja-power-wheels-utv-4×4-24v-carbon-fiber-2-4ghz-rc-3-6-years-old-run-time45min/

https://scrnli.com/files/etET8GApTPgdH5

this product is showing reviews of different item?

Hello,

1- To fix the pagination icons styles, please add this CSS next to the one you already added for stars:

your theme CSS code placement) to fix it:

.jdgm-paginate__page {
    font-family: "JudgemeIcons" !important;
}

2- Concerning the product that’s showing reviews of another item, I’m afraid the link you shared isn’t working it redirects to the homepage.

However, from the screenshot you shared I see that you have added this shortcode to the product page [jgm-all-reviews] this shortcode is for the All reviews widget, it is used for displaying all the product + shop reviews that you have collected so far.

But to show reviews of the current product you’re checking you need to use [jgm-review-widget]

3- To whitelist our webhooks, you can only do that on your hosting. Upon checking I see you’re using Cloudflare, so you can whitelist our webhooks there. If you don’t know how kindly check with there support.

• This reply was modified 11 months ago by mbarekame.

can i change date on reviews?