Unable to add plugins after Yoast update

  • Resolved darunia77

    (@darunia77)


    4 years, 2 months ago

    Hello,

    I’m not sure if it’s an isolated issue but after updating to latest version 14.8.1, my plugins area stopped working. I was unable to search and add new plugins as well as unable to update other plugins (they were just spinning and not updating). I have now rolled back to Yoast 14.8 and plugins area is functional again. Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support devnihil

    (@devnihil)

    @darunia77 We weren’t able to replicate this issue, so it’s likely due to a conflict between the Yoast SEO plugin and another plugin/theme. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter darunia77

    (@darunia77)

    Thanks Carl. I will do some testing on my staging site.

    Plugin Support Jerlyn

    (@jerparx)

    Yes, please keep us updated.

    Plugin Support devnihil

    (@devnihil)

    @darunia77 Were you able to complete your testing and see whether the issue was due to a conflict?

    Thread Starter darunia77

    (@darunia77)

    Hi @devnihil. I believe the issue was theme related as after updating to latest version (Kleo theme) the issues with plugin area seem to be gone.

    Thank you for checking in.

    @darunia77

    Thanks for contacting us! We are glad the issue is resolved. If you experience any more issues or have questions, please let us know!

Viewing 6 replies - 1 through 6 (of 6 total)
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