unable to add or see attachments

  • Resolved JMaartenW

    (@jmaartenw)


    1 month, 2 weeks ago

    attachments stopped working to tickets raised.

    I changed the settings in the advanced tab as recommended elsewhere but did not resolve the issues.

    I disabled all plugins included security plugin.

    I removed all security headers from htaccess file.

    I enabled cloudflare cache again as recommended elsewhere.

    attachments are still not appearing in uploads folder and when they do they’re never visible in the media directory nor in the tickets themselves

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Jawad Ahmed

    (@jawada)

    Hi @jmaartenw ,

    We have fixed the reported bugs and issues, and an updated version has been released. Please update your Awesome Support to version 6.3.1.

    If you have any further questions, please feel free to reach out.

    Best regards,

Viewing 1 replies (of 1 total)
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