Unable to add Link

  • Resolved nawafgantare

    (@nawafgantare)


    2 years, 10 months ago

    Hello,

    I am trying to add a link to my final slide and when I try to do it I get this error in my error log.

    [10-May-2022 06:47:54 UTC] PHP Fatal error:  Uncaught DOMException: Not Found Error in /home/xx/public_html/chuseok.org/wp-content/plugins/web-stories/third-party/vendor/ampproject/amp-toolbox/src/Dom/Document.php:553
Stack trace:
#0 /home/xx/public_html/chuseok.org/wp-content/plugins/web-stories/third-party/vendor/ampproject/amp-toolbox/src/Dom/Document.php(553): DOMNode->removeChild(Object(Google\Web_Stories_Dependencies\AmpProject\Dom\Element))
#1 /home/xx/public_html/chuseok.org/wp-content/plugins/web-stories/third-party/vendor/ampproject/amp-toolbox/src/Dom/Document.php(282): Google\Web_Stories_Dependencies\AmpProject\Dom\Document->moveInvalidHeadNodesToBody()
#2 /home/xx/public_html/chuseok.org/wp-content/plugins/web-stories/third-party/vendor/ampproject/amp-toolbox/src/Dom/Document.php(191): Google\Web_Stories_Dependencies\AmpProject\Dom\Document->loadHTML('<!doctype html>...', Array)
#3 /home/xx/public_html/chuseok.org/wp-content/plugins/web-stories/includes/REST_API/Link_Controller.php(224): Google\Web_Stories in /home/xx/public_html/chuseok.org/wp-content/plugins/web-stories/third-party/vendor/ampproject/amp-toolbox/src/Dom/Document.php on line 553
[10-May-2022 06:47:54 UTC] PHP Stack trace:
[10-May-2022 06:47:54 UTC] PHP   1. newrelic_exception_handler() UNKNOWN?:0

    And this is how the page looks after that – https://prnt.sc/7BRwHyQKXGkw

    I am using version – Version 1.20.0
    The website I am trying to do this is [ redundant link removed ]

    • This topic was modified 2 years, 10 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Pascal Birchler

    (@swissspidy)

    Thanks a lot for your report.

    Is https://chuseok.org/places-to-visit-during-chuseok-mid-autumn-summer/ the link you’re trying to add?

    It looks like the plugin has issues parsing that page, which causes the fatal error. We’ll look into hardening this in an upcoming release to prevent this from happening

    As for how the editor looks like after trying to add a link — that’s quite unexpected and I cannot reproduce this.

    Does the editor work properly when you try to save the story & reload the page?

    Thread Starter nawafgantare

    (@nawafgantare)

    Yes, that’s the link I was trying to add.

    I tried to add other links and it’s causing the same issue. The websites I tried to add were all made on Elementor with Elementor template kits and some were made from scratch with Elementor. All the links are based on Elementor as I have used Elementor Theme builder to recreate all the pages, Archive etc.

    The plugin worked when I tried to add a normal theme website. But it doesn’t work with Elementor.

    The editor crashes after I try to add the link.

    I tried to add the link and then save the story with the broken page. but the link doesn’t get saved. So I am not able to even add the link.

    When can I expect the updated version of this plugin?

    @nawafgantare Thank you for sharing the additional details. Although there is not an exact timeline at the moment, we will investigate the issue and be sure to follow up with you here as soon as there are any updates.

Viewing 3 replies - 1 through 3 (of 3 total)
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