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Reply To: Unable to add an Admin

Sufyan Shaikh — Fri, 08 Sep 2017 01:51:20 +0000

Hi annemarie78,

Did you clear your blog cache and tried it again?

Reply To: Unable to add an Admin

annemarie78 — Fri, 08 Sep 2017 02:02:03 +0000

yes, he has tried that.

Reply To: Unable to add an Admin

Anonymous User 15646442 — Fri, 08 Sep 2017 06:29:32 +0000

Try disabling your plugins as some WordPress Plugins may interfere with the login process.

For further information on this, you can visit WordPress login Trouble page.

Reply To: Unable to add an Admin

annemarie78 — Fri, 08 Sep 2017 14:25:54 +0000

I created a new user account and tried to log in myself. When I would log in, it would tell me that the user name did not exist, however it was copy/pasted from the email wordpress sent when the account was created and password reset. I can reset the password for that user name, but loggin in it says user name doesn’t exist.