Unable to Activate my licenses

  • Resolved Vera Schafer

    (@vschafer)


    4 years, 8 months ago

    I purchased Images SEO, Uploads Folder Info and Uploads Inspector
    The 3 licenses were purchased on May 16 2020
    On June 29 I reported that I was unable to activate my licenses
    I got a reply from Lulia Cazan asking for the license numbers.
    I immediately responded the information requested.
    On June 30 I sent my message again
    So far no answer.
    Hopefully this msg will reach you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Iulia Cazan

    (@iulia-cazan)

    Hi Vera,

    I apologize for the issue. I checked the orders you made and the issue you are reporting is due to the fact that your license keys are already activated on a domain, and to make it work you need to deactivate these from the old domains and activate these on the new domain.

    I will send you a private email with more instructions on how to do that.

    Regards,
    Iulia

    • This reply was modified 4 years, 8 months ago by Iulia Cazan.
    • This reply was modified 4 years, 8 months ago by Iulia Cazan.
Viewing 1 replies (of 1 total)
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